Carrier’s Top Marketer Porter Gale: ‘Other Airlines Should Recognize That Social Media Is Not Going Away’ by Michael Bush Published: February 09, 2011 NEW YORK (AdAge.com) — While discussing the rewards that Twitter and Facebook have delivered to 4-year-old Virgin America, Porter Gale, the airline’s top marketer, took to its Twitter stream to validate her point. “Further proof that Virgin America is incredible, it just sent me a $200 credit because my flight was delayed,” one excited traveler had just posted. “There’s a perfect example of using Twitter as a guest-service/customer retention tool,” Ms.

A diagram describes Nominum’s NavAssist (WEB HOST INDUSTRY REVIEW) – DNS solutions provider Nominum ( www.nominum.com ) announced on Tuesday that it has provided Virgin Media ( www.virginmedia.com ) with NavAssist and Vantio NXR to improve navigation assistance. The terms of the contract were not disclosed.  The company has previously deployed Nominum’s caching DNS server technology, recently upgrading it to the Vantio Intelligent DNS. According to Nominum, NavAssist is an application that enables easier Web navigation and Vantio NXR is a policy software for its Vantio Intelligent DNS System

A controversial domain name registrant is annoying some of Australia’s largest companies by registering their domain names in obscure country code Top Level Domains (ccTLDs) and then attempting to sell the domain names to them at vastly inflated prices. Dominic Holland has been found attempting to sell the domain names qant.as and westp.ac, Australia’s national airline and one of Australia’s largest banks respectively, to the respective companies.

( WEB HOST INDUSTRY REVIEW) — UK-based managed hosting provider DediPower (www.dedipower.com) announced last week that it will be working to provide the hosting platform for the web presence of the Virgin Galactic commercial space …

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