Jack Zubarev, president of service provider worldwide at Parallels, delivering a presentation at Parallels Summit 2010 Click here to RSVP to WHIR Events: Houston – February 18, 2010 New York City – March 25, 2010 Chicago – April 22, 2010 Five Most Recent Posts News: Parallels Summit 2010 – Day 3 Session: How Cloud affects Deal Valuation and M&A volume News: Parallels Summit 2010 – Day 3 Session: Using Mac OS X Server for Hosted Services News: Parallels Summit 2010 – Day 3 Session: Generating new revenue streams with Unified Comms News: Parallels Summit 2010 – Day 3 Session: Unified communications — now for hosters News: Parallels Summit 2010 – Day 3 Session: Technology Roadmap: Accelerate new services, make existing services better, and cut costs (WEB HOST INDUSTRY REVIEW) — In his presentation “Technology Roadmap: Accelerate new services, make existing services better, and cut costs”, Jack Zubarev, president of service provider worldwide at Parallels posed the question, “why is it beneficial to become a one-stop shop?” Zubarev talked about how crucial it is for hosting providers, particularly shared Web hosts, to offer different services in order to provide greater value for customers and decrease churn. He focused first on email solutions, showing that a company stands to make a $168 profit over a customer’s lifetime with email solutions versus a $12 loss on a customer without email. Zubarev then went into Parallel’s product roadmap which showcased new services in the next year.